Q. How can I provide my suggestions or feedback to Spatec Academy?
Feedback forms are placed at the reception counter of Spatec Academy. After filling them up, just drop them into the feedback form box. Spatec Academy regularly evaluates feedback and complaints received. Appropriate actions will be taken to solve difficult situations and improve our services to meet the needs of the students. Spatec Academy regularly reviews the feedback and complaints procedures for continual improvement to ensure high standards of services.
We appreciate all forms of feedback. Students are encouraged to give compliments and complaints in writing. However, if it is a minor issue, then please tell a member of the teaching or administrative staff who will advise you further. If you are pleased, do let us know, as the staff do appreciate being told when the students are pleased with their service.
Our Management Team welcome suggestions from students with regards to courses and service standards. You may leave your contact details in the Feedback form to enable us to follow-up with you directly.